Privacy Policy

Effective Date: January 1, 2026 | Jurisdiction: State of Texas

COMPLIANCE NOTICE: This policy includes strict protections for your mobile data in compliance with A2P 10DLC standards.

1. Introduction

SparkTex Cleaners ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit sparktexcleaners.com (the "Site") or use our residential and commercial cleaning services.

By using our Site or Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide better services to our clients. This includes:

Personal Identifiers: Name, service address, email address, and phone number.
Service Data: Gate codes, alarm codes (stored securely), and specific cleaning instructions.
Financial Information: Payment details are processed securely through our third-party payment processors (e.g., Stripe). We do not store full credit card numbers on our servers.
Technical Data: IP address, browser type, and device information collected automatically when you visit our Site.

3. SMS & Texting Privacy (Carrier Compliant)

IMPORTANT SMS DISCLOSURE

SparkTex Cleaners respects your privacy. Regarding text messaging (SMS/MMS):

No Sharing of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Purpose: We use SMS solely to confirm appointments, send "On the Way" alerts, and provide billing updates.
Opt-Out & Help: You may reply STOP to any message to unsubscribe. You may reply HELP for assistance.
Message Fees: Message and data rates may apply depending on your carrier plan.

4. How We Use Your Information

We use the information we collect for the following business purposes:

To schedule and perform cleaning services at your location.
To process payments and send invoices.
To communicate with you regarding your appointment status.
To improve our website functionality and customer service.

5. Information Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to others.

Third-Party Service Providers: We may share data with trusted vendors who assist us in operating our website or conducting our business (e.g., CRM software, Payment Gateways), so long as those parties agree to keep this information confidential.

EXCEPTION FOR SMS DATA: As stated in Section 3, text messaging originator opt-in data and consent is never shared with third parties for marketing purposes, regardless of any other sharing policies.

6. Cookies & Tracking Technologies

Our Site may use "cookies" to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them.

Analytics: We use tools like Google Analytics to understand how visitors interact with our Site.
Control: You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

7. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Sensitive data exchange happens over a SSL secured communication channel.

8. Children's Privacy

Protecting the privacy of the very young is especially important. We never collect or maintain information at our Site from those we actually know are under 13.

9. Your Rights & Choices

Depending on your location, you may have specific rights regarding your data:

Access & Correction: You may contact us to request a copy of the data we hold about you.
Deletion: You may request that we delete your personal data, subject to legal retention requirements.
Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions included in these emails or replying STOP to texts.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SparkTex Cleaners LLC
Phone: (713) 252-9742
Email: help@sparktexcleaners.com

Your Reliable Local Professional Cleaners

Contact SparkTex Cleaners to Request a Free Estimate

Call Us

Common Questions

Answers to Your Professional Cleaning Questions

Who is SparkTex Cleaners?
SparkTex Cleaners is a locally owned and operated cleaning company based in Conroe, Texas. We provide professional residential and commercial cleaning services designed to make your home or business spotless, healthy, and stress-free.

If you’re ready to get started, request a quote using our Get a Free Estimate button or call us at (713) 252-9742.
Which cities and zip code areas do you serve?
Cities: North Houston, The Woodlands, Conroe, Spring, Magnolia, Tomball, Cypress, Willis, Montgomery, New Caney, Kingwood, Humble, Pinehurst, and Porter.

ZIP Codes Served: 77002, 77003, 77004, 77005, 77006, 77007, 77008, 77009, 77010, 77011, 77014, 77016, 77018, 77019, 77020, 77021, 77022, 77023, 77024, 77025, 77026, 77030, 77032, 77037, 77038, 77039, 77040, 77041, 77043, 77045, 77046, 77050, 77052, 77054, 77055, 77056, 77057, 77060, 77064, 77065, 77066, 77067, 77068, 77069, 77070, 77071, 77072, 77073, 77074, 77075, 77076, 77077, 77078, 77079, 77080, 77081, 77082, 77083, 77084, 77086, 77087, 77088, 77089, 77090, 77091, 77092, 77093, 77094, 77095, 77096, 77098, 77099, 77301, 77302, 77303, 77304, 77306, 77316, 77318, 77339, 77345, 77346, 77354, 77355, 77356, 77357, 77362, 77365, 77375, 77377, 77378, 77380, 77381, 77382, 77383, 77384, 77385, 77386, 77387, 77389, 77393, 77396, 77429, 77433.

Do you offer same-day or emergency cleaning services?

Depending on availability, we can often accommodate Same-Day or Next-Day requests. Please call us to confirm openings at (713) 252-9742.

What makes SparkTex Cleaners different?

We combine Professional Service, Consistent Quality, Trustworthy Staff, and Transparent Pricing — all delivered with a personal touch.

How do you ensure customer satisfaction?

We stand by our 100% Satisfaction Guarantee — if you’re not happy, we’ll come back and make it right. Book with confidence via Get a Free Estimate.

What if something breaks during cleaning?

In the rare event of damage, we’re fully insured and will handle repairs or replacements promptly.

Are your cleaners insured and bonded?

Yes, SparkTex Cleaners maintains active Liability Insurance and Bonding for all team members.

Are your cleaners background-checked?

Yes. Every SparkTex Cleaners technician is Background-Checked, Trained, and Insured.

How can I book a cleaning appointment?

Use the Get a Free Estimate button or call +1 (713) 252-9742 to schedule your preferred date and time.

Can I reschedule or cancel?

Yes, we just ask for at least 24 Hours’ Notice to reschedule or cancel without a fee. Need to change your visit now? Call (713) 252-9742.